Last Updated: October 5, 2026

Planet Power Equipments (“Planet Power Equipments,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through our website:

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your personal information.

By using our website, placing an order, contacting us, or otherwise interacting with our services, you acknowledge the practices described in this Privacy Policy.

1. Business Information

Business Name: Planet Power Equipments
Website: https://planetpowerequipments.com
Email: info@planetpowerequipments.com
Phone: 2544958145
Business Address:
3333 Bristol St
Costa Mesa, CA 92626
United States

If you have questions about this Privacy Policy or how we handle your information, you may contact us using the information above.

2. Information We Collect

We may collect personal and transaction information that you voluntarily provide to us when you use our website.

Depending on how you interact with our website, this may include:

Information you provide directly

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Account information, if you create an account
  • Information submitted through contact forms
  • Information provided when requesting product or order assistance
  • Order and transaction information
  • Information you provide when communicating with our customer service team

Order information

When you purchase a product from us, we may collect information necessary to process and fulfill your order, including:

  • Products purchased
  • Order number
  • Billing information
  • Shipping information
  • Contact information
  • Payment-related information necessary to process the transaction

We do not need or intend to collect unnecessary sensitive personal information.

3. Payment Information

Payments may be processed through third-party payment providers.

When you make a payment, your payment information may be processed directly by the applicable payment processor. We may receive limited transaction information necessary to confirm and fulfill your order.

We do not intentionally store complete credit card numbers or other full payment credentials on our website unless specifically required and securely supported by our payment-processing systems.

Payment information should be submitted only through our secure checkout process.

4. How We Use Your Information

We may use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing products and services
  • Processing payments
  • Shipping and delivering orders
  • Providing order confirmations and updates
  • Responding to customer inquiries
  • Providing customer service and technical support
  • Managing customer accounts
  • Processing returns, refunds, exchanges, and warranty requests
  • Preventing fraud, abuse, and unauthorized transactions
  • Maintaining and improving our website
  • Improving our products and customer experience
  • Maintaining website security
  • Complying with applicable laws and legal obligations
  • Communicating with you about your orders or requests

If you voluntarily subscribe to marketing communications, we may also use your information to send newsletters, product updates, promotions, or other marketing communications as permitted by applicable law.

5. Marketing Communications

If you choose to subscribe to marketing communications from Planet Power Equipments, we may use your email address to send promotional messages, product updates, announcements, or other information about our products and services.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the applicable email or by contacting us at:

info@planetpowerequipments.com

Transactional communications, such as order confirmations, shipping notifications, payment notifications, and important service messages, may still be sent when necessary to complete or administer your transaction.

We do not sell customer contact information.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly and improve your browsing experience.

Cookies may be used for purposes such as:

  • Maintaining shopping-cart functionality
  • Remembering website preferences
  • Keeping users signed in when applicable
  • Understanding website usage
  • Improving website performance
  • Measuring website traffic
  • Supporting security and fraud prevention
  • Supporting advertising or analytics where applicable

Some cookies may be provided by third-party services that operate on our behalf or provide functionality used by our website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website, including shopping-cart or checkout features.

Where legally required, we will obtain the appropriate consent before using non-essential cookies or similar technologies.

7. Website Analytics

We may use analytics services to understand how visitors use our website and to improve our products, services, and website experience.

These services may collect information such as:

  • Pages visited
  • Approximate location
  • Browser and device information
  • Referring website
  • Website interactions
  • Date and time of visits
  • General usage information

Analytics information is used to understand website performance and improve our services.

If analytics or advertising technologies require user consent under applicable law, we will request that consent where required.

8. Advertising and Remarketing

If we use online advertising or remarketing services, those services may use cookies, pixels, tags, or similar technologies to measure advertising performance and display relevant advertisements.

We will use such technologies in accordance with applicable privacy and advertising laws and applicable platform requirements.

Where required, we will obtain consent before using personal information or non-essential tracking technologies for personalized advertising.

You may be able to control certain advertising preferences through your browser, device settings, or the relevant advertising platform.

9. How We Share Information

We may share personal information when reasonably necessary to operate our business and provide our products and services.

For example, information may be shared with:

Service providers

We may use third-party companies to help us operate our website and business, such as:

  • Website hosting providers
  • Ecommerce and website service providers
  • Payment processors
  • Shipping and delivery companies
  • Customer service providers
  • Email service providers
  • Analytics providers
  • Security and fraud-prevention providers
  • Information technology providers

These providers may process personal information only as necessary to provide their services to us or as otherwise permitted by applicable law.

Legal requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law
  • Respond to a valid legal request
  • Protect our rights or property
  • Protect the safety of customers, employees, or others
  • Investigate fraud or security issues
  • Enforce our terms and policies

Business transactions

If Planet Power Equipments is involved in a merger, acquisition, sale of assets, reorganization, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

10. We Do Not Sell Personal Information

Planet Power Equipments does not sell customer personal information for money.

We may use service providers and technology platforms to operate our website, process orders, analyze website activity, provide customer service, or support advertising and marketing activities.

Where applicable law treats certain transfers or disclosures as “selling” or “sharing” personal information, we will comply with the applicable legal requirements and provide any required choices or opt-out mechanisms.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Our website uses HTTPS/SSL technology to help protect information transmitted through the website.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Google’s Merchant Center policies also require merchants to protect personal information, including ensuring that personal information such as names, addresses, phone numbers, and payment information is collected through appropriately secured pages. (Google Help)

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining customer orders
  • Providing customer service
  • Handling returns, refunds, and warranties
  • Maintaining business and transaction records
  • Complying with legal, accounting, tax, and regulatory obligations
  • Resolving disputes
  • Preventing fraud and abuse
  • Enforcing our agreements

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

13. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is used
  • Opt out of certain marketing communications
  • Withdraw consent where processing is based on consent
  • Exercise other rights provided by applicable privacy laws

To make a privacy-related request, contact:

Planet Power Equipments
3333 Bristol St
Costa Mesa, CA 92626
United States

Email: info@planetpowerequipments.com
Phone: 2544958145

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.

14. California Privacy Rights

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.

Depending on the circumstances and applicable law, these rights may include:

  • The right to know what categories of personal information we collect and how it is used
  • The right to request access to personal information
  • The right to request correction of inaccurate personal information
  • The right to request deletion of certain personal information
  • The right to opt out of certain forms of sale or sharing of personal information, where applicable
  • The right to limit certain uses of sensitive personal information, where applicable
  • The right not to receive discriminatory treatment for exercising applicable privacy rights

We do not knowingly sell personal information for monetary consideration.

To submit a privacy request, contact us at:

info@planetpowerequipments.com

or

2544958145

We will handle qualifying requests in accordance with applicable California law.

15. Children’s Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps to address the situation.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

17. International Visitors

Planet Power Equipments is based in the United States.

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country.

Where required by applicable law, we will provide appropriate safeguards and obtain required consent for international transfers or processing.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us.

Planet Power Equipments

Address:
3333 Bristol St
Costa Mesa, CA 92626
United States

Email: info@planetpowerequipments.com

Phone: 2544958145

Website: https://planetpowerequipments.com

We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.

Planet Power Equipments
3333 Bristol St
Costa Mesa, CA 92626
United States
info@planetpowerequipments.com
2544958145